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Template — legal review required

This document is a starter template generated for the DoorCall AI MVP. It is not legal advice and must be reviewed and adapted by a qualified attorney before production use.

Terms of Service

Last updated: August 2026 (template)

1. The service

DoorCall AI provides an AI-powered receptionist and appointment-booking platform for garage-door repair businesses. By creating a workspace you agree to these terms on behalf of your business.

2. Accounts and workspaces

  • You are responsible for the accuracy of your business configuration (hours, service area, pricing guidance, disclosures).
  • You must keep credentials confidential and promptly remove team members who should no longer have access.
  • Roles (owner, admin, dispatcher, viewer) control what each member can do.

3. Subscriptions and billing

  • Plans are billed monthly through Stripe with a 14-day free trial.
  • Each plan includes a monthly answered-call allowance; carrier, telephony, and excess-usage charges may apply. We do not offer unlimited calling.
  • Past-due accounts may have service limited after notice.

4. The AI receptionist

  • The receptionist identifies itself as an AI assistant on every call.
  • It follows safety rules and does not give hazardous repair instructions, but it is a scheduling assistant — not an emergency service, and not a substitute for professional judgment.
  • Appointment times, urgency classifications, and summaries are generated automatically and may contain errors; you are responsible for reviewing operational output.
  • You are responsible for lawful call-recording configuration and disclosures in your jurisdictions.

5. Your data

You own your workspace data. We process Caller data on your behalf as described in the Privacy Policy. You may export your data at any time and request deletion, subject to a 30-day recovery window.

6. Acceptable use

Use of the service is subject to the Acceptable Use Policy.

7. Disclaimers and liability

The service is provided “as is”. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim. We are not liable for lost profits, missed appointments, or consequential damages.

8. Termination

You may cancel at any time; service continues through the paid period. We may suspend or terminate for material breach, unlawful use, or non-payment after notice.

9. Changes

We may update these terms with reasonable notice; continued use after the effective date constitutes acceptance.

10. Contact

legal@doorcall.example