AI & Call-Recording Disclosure

Last updated: August 2026 (template)

You are speaking with an AI

When you call a business that uses DoorCall AI, the receptionist that answers is an artificial-intelligence assistant operated on the business's behalf. The assistant identifies itself as a virtual or AI receptionist at the start of the call and will confirm that it is an AI if you ask. It can gather your details, answer questions about the business's garage-door services, and schedule appointments. It cannot dispatch emergency services.

If you have an emergency

If anyone is injured or in danger — a person trapped, a door about to fall, fire or fumes, or a vehicle running in an enclosed garage — move everyone to safety and call 911 or your local emergency number. The AI assistant will tell you the same thing.

Call recording

Each business controls whether its calls are recorded. When recording is enabled, the assistant states a recording disclosure during the call. Recordings and transcripts are stored securely, are accessible only to the business you called, and are retained according to that business's data-retention settings. Consent requirements for call recording vary by state; each business using DoorCall AI is responsible for complying with the laws of the jurisdictions where it and its callers are located, and should obtain its own legal advice.

Your information

Details you share on a call (name, phone number, address, and the problem you describe) are collected for the business you called so it can provide service, and are handled as described in our Privacy Policy. To exercise privacy rights over call data, contact the business you called; we support those requests as their processor.

Text messages

If you agree to receive text updates, you will get transactional messages about your appointment or callback only. Reply STOP at any time to opt out.

Questions

privacy@doorcall.example