Acceptable Use Policy
Last updated: August 2026 (template)
DoorCall AI exists to help legitimate garage-door service businesses answer their customers. You may not use the service to:
Deception and impersonation
- Configure the receptionist to deny being an AI or to impersonate a specific real person.
- Remove or materially undermine required AI or recording disclosures.
- Misrepresent your business identity, licensing, or affiliation to callers.
Unlawful communications
- Place or facilitate robocalls, cold-call campaigns, or telemarketing. The service answers inbound calls and places only customer-initiated callbacks and test calls.
- Send SMS without consent, ignore opt-outs, or send marketing disguised as transactional messages (see TCPA and related regulations).
- Record calls without legally required consent in your jurisdictions.
Abuse and fraud
- Harass, threaten, or defraud callers, or collect payment card data through the voice agent.
- Probe, scan, or breach the service's security or another tenant's data.
- Resell or white-label the service without a written agreement.
- Use the service for emergency dispatching or life-safety response.
Enforcement
We may suspend or terminate workspaces that violate this policy, immediately in the case of unlawful activity or risk to callers. Report abuse to abuse@doorcall.example.